About Cloud Energy
Operations and Maintenance Strategy
Specialized technical support ensures business continuity and stability for enterprises.
Building a Localization Services Team
With a professional operations and maintenance team, we aim to better understand the local market and customer needs, delivering customized services.
Cross-Cultural Communication Training
Provide cross-cultural communication training for the service team to ensure that team members can effectively interact with customers from diverse cultural backgrounds.
Ongoing technical support updates
Providing ongoing technical support services and regularly updating technical solutions to meet evolving market demands.
Expanding the Partner Network
Establish partnerships with local businesses, leveraging their market expertise and resources to jointly deliver more comprehensive services.
Service Mechanism
Specialized technical support ensures business continuity and stability for enterprises.
Emergency Fault Resolution
Establish a 24/7 emergency hotline to ensure swift response and the immediate dispatch of a specialized team in case of energy storage system failures.
Regular Maintenance Plan
Develop periodic inspection and maintenance plans—preventive maintenance to reduce system failure rates and ensure service continuity.
Customer Training and Support
Offering both online and on-site training to ensure customers can use the product correctly, thereby reducing service requests caused by misoperations.
Rapid Delivery of Spare Parts
Establish a network of spare parts warehouses to ensure rapid delivery—within 24 hours—of critical components in case of damage, thereby minimizing repair times.
Contact Information
Service Hotline
Customer Service Email
Company Address
Room 1005, Building 30, Suzhou Nano City, 99 Jinji Lake Avenue, Suzhou City, Jiangsu Province
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Distributed Energy Storage and Smart Grid
Cloud Energy Cube: System Solution Provider & Core Equipment Supplier
Cloud Energy Cube was founded by Dr. Zhang Jianxing, who serves as the lead drafter of the national standard for energy storage inverters and is also a member of the Ministry of Science and Technology's expert panel on "Energy Storage and Smart Grids." The company's management team comprises seasoned technical, production, and marketing experts from industry leaders such as State Grid Corporation of China, Xuji Group, and NIO Motors. Additionally, Cloud Energy Cube has assembled a talented pool of professionals previously affiliated with State Grid, renowned research institutes, prestigious universities, and leading equipment manufacturers. With cutting-edge technological strengths, robust R&D innovation capabilities, and deep industry expertise, the company boasts extensive success stories in pioneering new power system technologies, fostering multidisciplinary cross-sector collaborations, and driving innovative integrations of distributed energy storage with smart grid systems.
Yuneng Magic Cube is primarily engaged in the research, development, manufacturing, sales, and technical services of products such as distributed energy storage systems and smart grid solutions. Its key offerings include: containerized energy storage units, distributed energy storage cabinets, energy-storage-enabled charging stations, integrated solar-plus-storage systems, string-type energy storage inverters (PCS), the EMSplus control and energy management system, the HCS high-speed control system at the plant level, and intelligent grid energy management systems. In terms of scenario-specific solutions, the company provides users with comprehensive, one-stop system solutions for applications like microgrid energy storage, frequency modulation energy storage, integrated solar-charge-storage systems, mobile energy solutions, and commercial & industrial energy storage systems.
In the area of system innovation and R&D, YunNeng Magic Cube seamlessly integrates a range of cutting-edge technologies—including power IoT, artificial intelligence, and edge cloud computing—with next-generation electric energy storage technologies and conventional power system control and protection techniques. This has led to the innovative "6S+EDR" energy storage system solution. Designed from both the perspective of power system users and the inherent characteristics of electrical products, this solution thoughtfully organizes the functional roles of its subsystems at the system level, while also redefining each component from a product-focused standpoint. Ultimately, it delivers a brand-new generation of IoT- and AI-driven energy storage solutions tailored for modern power systems.